The Help Center
Have a Question? Here’s an Answer
How do I book a service?
Booking is easy. Our grooming services page and classes page both have buttons to click that will take you to our automatic scheduler. If you have any questions about it, please contact us.
How do I pay for my services?
If you are signing up for classes that require the full payment at the time of sign up, you will check out at the end of the process. You can use PayPal or a credit or debit card.
If you are signing up for a package that requires a deposit, we will send you an invoice for the remainder owed.
If you are booking a grooming service, you will pay at our grooming location. We accept cash, check or card.
Please note that our scheduler works best with Google Chrome.
My dog doesn't get along with other dogs. How will you handle that?
No problem! We keep our grooming clients separate from our own dogs and also from each other if two or more happen to be here at the same time.
Do you hold any certifications for training?
Currently, I am working toward certification as a trainer through the Certification Council for Professional Dog Trainers (CCPDT). Trainers are required to have 300 hours of training logged before they can sit for the exam. I have logged all of the required hours and am scheduled to take my exam in March, 2021. I am also a member of the Association of Professional Dog Trainers (ADPT). I continue to further my training knowledge through online classes through the ADPT and other resources such as Grisha Stewart's Animal Building Blocks Academy.
What does The Ruff Ranch LLC do differently than others in your field?
We design our classes with our clients needs in mind. We have a unique format for our basic obedience classes that allows our students to get some preliminary training either privately or with only one other dog/handler team. This allows us to work on our students specific concerns along with the other basic material included in a traditional basic obedience class. Many people never sign their dogs up for an obedience class because they are nervous about how their dog will behave around other dogs. Our format prepares them for the group class and makes for an easier transition.