The Help Center
Have a Question? Here’s an Answer
How do I book a service?
Booking is easy. Just contact us through any method that works for you--call, text, email, send a message with the form on the "Contact Us" page, or even find us on Facebook and message us there.
How do I pay for my services?
We accept cash, check, or card at the time of service.
My dog doesn't get along with other dogs. How will you handle that?
No problem! We keep our grooming clients separate from our own dogs and also from each other if two or more happen to be here at the same time.
What are your training methods?
I consider myself a balanced trainer. Mostly, I use positive reinforcement and negative punishment. Simply put, if the dog does what I want him to, he gets the reward. If he doesn't do what I want him to, he doesn't get the reward. I try to stick with positive techniques as much as possible, but sometimes a correction is in order. I use the mildest correction possible that will get the desired results and I never correct a dog that hasn't yet learned the desired behaviors.
Depending on the dog and the owner's goals, I sometimes recommend the use of certain training tools such as prong collars and e-collars. The use of these training tools are always discussed with the owners prior to their use and proper training is done with the owners to ensure that no injuries are inflicted upon the dog.
Do you hold any certifications for training?
Currently, I am working toward certification as a trainer through the Certification Council for Professional Dog Trainers (CCPDT). Trainers are required to have 300 hours of training logged before they can sit for the exam. I hope to have all the requirements met so that I can get my certification in 2020. I am also a member of the Association of Professional Dog Trainers (ADPT). I continue to further my training knowledge through online classes through the ADPT and other resources such as Leerburg and Grisha Stewart's Animal Building Blocks Academy.
What does The Ruff Ranch LLC do differently than others in your field?
Many trainers these days strive to use only positive reinforcement (R+) techniques. While I do use positive reinforcement for the most part, I do not claim to be strictly a R+ trainer. I consider myself a balanced trainer and use a combination of positive reinforcement with corrections where necessary. R+ trainers are against the use of aversive tools such as prong collars and e-collars. I do sometimes use these tools and find them quite effective and the way I use these tools differs from the way most people usually use them. I teach people to use prong collars with very little pressure and e-collars are used at a very low level so as to emit a mildly annoying stimulation and the dog learns to turn the stimulation off by obeying commands.